What is wrong with my link to Operations Center™?

Issues with the PCT Agcloud and Operations Center™ link can occur due to updates from Operations Center™.

If you are experiencing issues involving the link between PCT and Operations Center™, there are a few actions that may resolve them. 

First, try deleting the link and reconnecting. This is done by clicking the 'Delete Link' button in the My Settings page and then following the linking process. Click the following link for info on the linking process:

https://pctagcloud-support.freshdesk.com/support/solutions/articles/51000381890-integrating-john-deere-operations-center-with-pct-agcloud

You also may need to set the correct permissions within Operations Center™  to allow the link to work properly. Follow this link for info on the permissions that need to be set:

https://pctagcloud-support.freshdesk.com/support/solutions/articles/51000381816-set-org-access-and-data-permissions-between-pct-and-operations-center-

If your data is not automatically uploading or downloading as you would like, check the Auto Upload/Download settings. For info on Auto Upload/Download settings, follow this link:

https://pctagcloud-support.freshdesk.com/support/solutions/articles/51000381902-connect-grower-to-operations-center-and-set-auto-upload-download